Shopify

For an effective way of communication with e-commerce customers, Acquire provides an Integration with Shopify. Just follow a few steps, and your Shopify account will be integrated with Acquire.

Step 1

Log in to your Shopify Administration Dashboard :

Step 2

After logging in, Navigate to “Online Store” > “Themes” on the left panel of the page. Then, On the top-right corner, next to your current theme, click “Actions”  and then  “Edit Code”.

Step 3

Once redirected to “Edit code”, click 'theme.liquid’ Under ‘Layout’  to open your head file.

Step 4

This is where you’ll paste the Acquire Live chat integration code in the next step.

Note: You can find your tracking code by picking the website https.app.acquire.io.

Step 5

Go to https://app.acquire.io and log in from there. visit sidebar menu and navigate to Settings > Installation 

Here you will find chat widget code, copy this code and paste it to on your website in the Header section and ‘Save’.

Step 6

After saving your code, Once you will visit your website you will see a chat icon displayed on the right corner below, this is where you can start a live chat with the Agent.

Step 7

Once you initiate a chat with Agent, you will see the below section on the user screen.

If you have any questions or need help, come to Live Chat or email us at support@acquire.io.