Agents can be managed here, thy can be added, deleted, assigned particular access by admin account.
The Audit Log feature located in settings allows you to view and monitor any and all changes by any registered user.
Your accounts related information can be found here. i.e Your plan, billing details, payment, invoices etc.
Here, you can manage departments for your agents .
You can setup your personal details and update your profile here.
Configure how the notifications appear on your mobile integration.
Validate and certify your user's identify and authorisation with help of our API and Web tokens.
Chat routing within Acquire is a way to channel and manage the traffic that comes to your users via visitors in your chat queue.
Here, you can set up the conversion rate, which will help you to track your leads.
Operating hours settings determine when the Live Chat widget is displayed
With quick links, you can redirect to visitors on the particular page directly from the user end.
Security parameters for Acquire's Live Chat tool.
Shortcuts are used during a chat to increase the productivity of uses by filling in the frequently used responses.
Tagging a chat means that you can add specific labels that help define what it was about and later use for segmentation.
Here we can indulge how the dashboard works when there is heavy traffic as well as we can also block the users if deemed necessary.
Set up your General Live Chat settings
Here you can setup your VOIP, and use its feature with Acquire.
VOIP allows you to set up a national/international number in which users can call landline and mobile numbers. Learn about VOIP settings here.
Manage your browsing specific settings here.
Change any messaging on your Live Chat widget.