Acquire

Categories

Settings

Account Settings - Users and Roles

Agents can be managed here, thy can be added, deleted, assigned particular access by admin account.

Explore Full Documentation

Account Settings - Audit Log

The Audit Log feature located in settings allows you to view and monitor any and all changes by any registered user.

Explore Full Documentation

Account Settings - Billing Info

Your accounts related information can be found here. i.e Your plan, billing details, payment, invoices etc.

Explore Full Documentation

Account Settings - Departments

Here, you can manage departments for your agents .

Explore Full Documentation

Account Settings- Profile Details

You can setup your personal details and update your profile here.

Explore Full Documentation

App Settings- Push Notifications

Configure how the notifications appear on your mobile integration.

Explore Full Documentation

For Developers - API, Web Tokens, Webhooks

Validate and certify your user's identify and authorisation with help of our API and Web tokens.

Explore Full Documentation

General Settings - Feedback Settings

Explore Full Documentation

General Settings - Chat Routing

Chat routing within Acquire is a way to channel and manage the traffic that comes to your users via visitors in your chat queue.

Explore Full Documentation

General Settings - Conversion

Here, you can set up the conversion rate, which will help you to track your leads.

Explore Full Documentation

General Settings - Custom Attributes

Explore Full Documentation

General Settings - Email Piping

Explore Full Documentation

General Settings - Operating Hours

Operating hours settings determine when the Live Chat widget is displayed

Explore Full Documentation

General Settings - Quick Links

With quick links, you can redirect to visitors on the particular page directly from the user end.

Explore Full Documentation

General Settings - Security

Security parameters for Acquire's Live Chat tool.

Explore Full Documentation

General Settings - Shortcuts

Shortcuts are used during a chat to increase the productivity of uses by filling in the frequently used responses.

Explore Full Documentation

General Settings - Tags

Tagging a chat means that you can add specific labels that help define what it was about and later use for segmentation.

Explore Full Documentation

General Settings - Visitors

Here we can indulge how the dashboard works when there is heavy traffic as well as we can also block the users if deemed necessary.

Explore Full Documentation

General Settings- General Settings

Set up your General Live Chat settings

Explore Full Documentation

Messenger Setup - Chat Form

Explore Full Documentation

Messenger Setup - Chat Widget

Explore Full Documentation

Set up VOIP

Here you can setup your VOIP, and use its feature with Acquire.

Explore Full Documentation

VOIP Settings - VOIP

VOIP allows you to set up a national/international number in which users can call landline and mobile numbers. Learn about VOIP settings here.

Explore Full Documentation

Widget Settings - Cobrowsing

Manage your browsing specific settings here.

Explore Full Documentation

Widget Settings - Functionality

Explore Full Documentation

Widget Settings - Messages

Change any messaging on your Live Chat widget.

Explore Full Documentation

Ready to make your
sales and support team more productive?

Signup today or request a demo

Get Started Now Book a demo
Acquire recognized in Live Chat based on user reviews Acquire Recognized as High Performer in Spring 2019 on G2 Crowd