Here, any visitor can be blocked by entering their IP address.
Here, whole chat transcript can be sent to any one by entering the recipient/visitors email address.
Cobrowsing allows you to see and interact with your customer’s web screen only in real-time.
A basic overview of Live Chat within Acquire.
A perfect way to extend you support by sharing screens. Now Agent can share his screen or view the client's screen, with a simple click of button.
Chats can be transferred to another agents. Also at visitor end you can invite a different visitor to the same chat.
You can translate the messages for your visitor as per their language.
Customer or an Agent can do Audio/Video call without any installation or any extra charges from the chat itself.
You can convert your voice into text while replying to your visitor.
Chat widget Whitelabel will help Company to remove the branding of Acquire in Chat box.