Acquire

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Support with Chat

Blocking Visitors

Here, any visitor can be blocked by entering their IP address.

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Emailing Chat Transcripts

Here, whole chat transcript can be sent to any one by entering the recipient/visitors email address.

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How Cobrowsing works

Cobrowsing allows you to see and interact with your customer’s web screen only in real-time.

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How to use Live Chat in Acquire

A basic overview of Live Chat within Acquire.

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Screen Sharing

A perfect way to extend you support by sharing screens. Now Agent can share his screen or view the client's screen, with a simple click of button.

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Transferring Chats and Inviting users

Chats can be transferred to another agents. Also at visitor end you can invite a different visitor to the same chat.

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Translating Live Chats into other Languages

You can translate the messages for your visitor as per their language.

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Video/Voice Calls in Live Chat

Customer or an Agent can do Audio/Video call without any installation or any extra charges from the chat itself.

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Voice to Text in Live Chat

You can convert your voice into text while replying to your visitor.

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Remove Acquire Branding From Live Chat

Chat widget Whitelabel will help Company to remove the branding of Acquire in Chat box.

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Acquire recognized in Live Chat based on user reviews Acquire Recognized as High Performer in Spring 2019 on G2 Crowd