Analytics - Chat bot

Chat Bot conversations

The Chat Bot analytics page shows a number of metrics including the Number of visitors on website Engaged, Interacted, any Resolved issues and Active Users are shown here according to the selected time frame.

You can also review the questions asked to the Bot, from the answers it had answered and which are the unanswered questions that are not present in the Bot directory. 

Furthermore, you can check and push those unanswered questions to the Bot's suggestion list in the Bot Store.

What next

How you rate this article ?

Ready to make your
sales and support team more productive?

Signup today or request a demo

Get Started Now Book a demo
Acquire recognized in Live Chat based on user reviews Acquire Recognized as High Performer in Spring 2019 on G2 Crowd