Acquire

Install in shopify

For an effective way of communication with customers, Acquire provides Integration with Shopify. Just follow a few steps and your Shopify account will be integrated with Acquire.

Step 1

Log in to your Shopify Administration Dashboard :

Step 2

After getting logged in, Navigate to “Online Store” > “Themes” on the left panel of the page. Then after, On the top-right corner, next to your current theme, click on  “Actions” button and then on “Edit Code”.

Step 3

Once redirected on “Edit code”, click on ‘theme.liquid’ Under ‘Layout’  to open your head file.

Step 4

This is where you’ll paste the Acquire Live chat integration code in the next step.

Note: You can find your tracking code by picking the website https.app.acquire.io.

Step 5

Goto https://app.acquire.io and log in from there. visit sidebar menu and navigate to Settings > Installation > Web.

Here you will find chat widget code, copy this code and paste it to on your website in the Header section and ‘Save’ it.

Step 6

After saving your code, Once you will visit your website you will see a chat icon displayed on right corner below, from where you can start a live chat with the Agent.

Step 7

Once you will initiate a chat with Agent, you will see below section from the Agent screen.

And, once Agent will click on Answer chat button, Customer can interact with the agent & screen will be like :

That’s it! Your chat is now fully integrated with Shopify!

If you are experiencing any trouble with this integration, please contact us via Acquire or at hello@acquire.io


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