Operating Hours

The hours set will determine when the widget is displayed. Offline Widget will be available outside of operating hours, even if an agent is online. Also, you have access to Timezone, where you can set up your working time zone according your local time.

To setup the operating hours, toggle the switch ‘on’ beside the “Operating Hours”in at the right corner of screen. Than, move to the days and toggle them on for working and off for a day closed.Also you could drag the pointers to adjust the timings.

In case of any special holidays or local holidays, you can add it to the Special holidays by simply clicking on “+” icon and just adjust the date on popped up calendar.

Table Of Content