For an effective way of communication with e-commerce customers, Acquire provides an Integration with Shopify. Just follow a few steps, and your Shopify account will be integrated with Acquire.

Step 1

Log in to your Shopify Administration Dashboard :

Step 2

After logging in, Navigate to “Online Store” > “Themes” on the left panel of the page. Then, On the top-right corner, next to your current theme, click “Actions”  and then  “Edit Code”.

Step 3

Once redirected to “Edit code”, click 'theme.liquid’ Under ‘Layout’  to open your head file.

Step 4

This is where you’ll paste the Acquire Live chat integration code in the next step.

Note: You can find your tracking code by picking the website

Step 5

Go to and log in from there. visit sidebar menu and navigate to Settings > Installation 

Here you will find chat widget code, copy this code and paste it to on your website in the Header section and ‘Save’.

Step 6

After saving your code, Once you will visit your website you will see a chat icon displayed on the right corner below, this is where you can start a live chat with the Agent.

Step 7

Once you initiate a chat with Agent, you will see the below section on the user screen.

If you have any questions or need help, come to Live Chat or email us at

What next

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